Store Hours  Mon- Fri 9:30am - 7:00pm    Sunday 12:00pm - 5:00pm

FREE EXCHANGES & FREE SHIPPING*- every pair. everyday.

Elliott's Boots Retail Returns


Return & Exchange Policy

Customers have 60 days from date of purchase to return new, unworn items unless suspected to be defective.

All footwear comes with a 90-day warranty against any manufacturer defects.

7 day comfort guarantee on initial purchase unless otherwise stated from manufacturer.

Special orders on non-stock items are subject to a 10 % restocking fee.

Refunds will be given in the original form of payment or as a gift card.

Worn returns made under comfort guarantee will be issued a gift card or exchange only.

Returns deemed defective will be issued a gift card or exchanged for the original sale amount.

If an item goes on sale up to 7 days after the initial purchase, the customer may receive a price adjustment.

Purchases tendered with a check must wait 10 business days before any refund will be issued.